Phuket Kata Resotel, Phuket

My stay at this hotel was quite disappointing. While the staff were incredibly lovely and helpful, the rooms were really rundown and not at all what I expected from a 4-star hotel. It felt more like a 2-star experience. I wouldn't recommend staying here if you're looking for comfort. However, the overall service from the staff was a positive note amidst the negatives.

My experience at this hotel was disappointing, primarily due to the unhelpful staff who seemed indifferent to my requests. The rooms were in poor condition, falling far short of being four-star quality, and I felt they needed significant repairs. However, the staff was genuinely lovely and helpful despite the state of the facilities. If you’re looking for a true four-star experience, you might want to consider other options.

I was really disappointed with my stay. The hotel’s pictures are outdated, and the rooms felt more like they were from a budget place rather than a 4-star hotel. The plus side was the lovely and helpful staff, which did help improve the experience slightly. Unfortunately, the overall ambiance and cleanliness of the rooms didn’t meet my expectations.

I wasn't impressed with my stay at this hotel. The staff seemed unfriendly and unaccommodating, which really put a damper on my experience. Although I didn't see the inside of the hotel, the reception area gave me an off-putting impression. The rooms are quite dated and in need of repair, giving a more 2-star feel rather than the claimed 4 stars. However, I did find the staff to be helpful despite the other issues. Overall, I wouldn't recommend this hotel if you're looking for comfort.